FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How do I apply?
To request a formal application, please click here
How much does it cost?
Where Do I Find A Dog?
It takes a unique temperament to work safely and effectively as a service dog, therefore service dog selection is a vital part of the process and should be done by a qualified professional. Our service dog evaluations includes a full report on the dog’s temperament, conformation, health history, and training history. Dogs are evaluated in a large city, to ensure their confidence and willingness to work in busier environments.
How Long is the Training Process?
The length of time depends on the age of the dog and the type of service dog training needed. If you start with a puppy, it can take 12-15 months from start to finish. If you purchase an older dog, it may only take 3-4 months, as the dog is old enough to start formal training right away.
What types of dogs do you use?
We typically use Labrador Retrievers, Labradoodles, Goldendoodles, and Standard Poodles. However, some of our clients are able to use their personal dog for service work, and therefore we train a variety of other breeds as well. The temperament of the dog is much more important than the type of breed.
What resources are available for help cover the costs of a service dog?
The majority of our clients use personal fundraising as the main source to raise funds. Friends, family and local community fundraising events are all great ways to help raise money. Most families use gofundme.com along with social media to gain financial support.
How are payments set up?
The initial deposit for a Started Service Dog is $5,000. The remaining balance ($10k) can be paid in full or through 4 monthly payments of $2,500.
What happens during the dog’s formal training?
What happens during the placement/delivery of the dog?
During the delivery, we will teach you how to motivate, and build a great relationship with your new dog. We will review all your dog’s obedience commands and disability tasks, and we will work both inside and outside of your home. We want to ensure that you feel fully confident in your ability to work with your new dog, and prepare you for the team certification tests.
What certifications are included?
Each team must pass three tests in order to graduate from our program; AKC CGC (Canine Good Citizen), AKC CGCA (Advanced), and a Public Access Test (PAT). These tests are included at no extra cost. A certificate of completion is awarded at the end of the program, and the AKC will send you a title of completion for both the CGC and CGCA tests.
Do you offer follow up support?
We offer free follow up services for the life of every service dog team. We are available via phone, email, skype, or private in-home lessons whenever a team needs more support. Travel fees apply for distance clients (those outside the charlotte metro area) if an in-home session is needed. We require a follow up session around 6 months post-graduation, and 1 year after graduation. This can be done in person for local clients, or via skype for distance clients.